Elements and Performance Criteria
- Elements define the essential outcomes.
- Support client induction and integration
- Protect the safety and welfare of clients
- Evaluate options for maintaining the client’s safety and take action in accordance with statutory and/or organisation requirements
- Establish authority of person admitting the young person
- Respond to incidents so as to safeguard the young person’s safety
- Maintain a healthy and safe environment to minimise potential for harm
- Plan supervision to minimise potential for harm
- Supervise workers to promote young person’s rights
- Ensure all legislative requirements are met by self and those supervised
- Promote positive behaviour
- Encourage participation in programs
- Assess specific needs of young person and match to existing programs
- Employ appropriate communication techniques to engage young person to address specific needs
- Encourage and support young person to participate in all programs, especially those addressing offending behaviour
- Ensure a thorough knowledge of existing programs including their content, purpose and access protocols
- Provide relevant information to client as appropriate